Câu 95: CRCM: Certified Regulatory Compliance Manager

A compliance professional is a member of the task force studying how the bank can reduce customer complaints about holding deposits. One proposed solution involves purchasing an expensive system that will reduce the number of holds placed by evaluating the customer's history and relationship with the bank. Which of the following roles is MOST important for the compliance professional on the task force?

1. A. Developing training for tellers who will use the new system
2. B. Setting parameters for what the system should review to determine the strength of the customer relationship
3. C. Validating the system to ensure it complies with regulatory restrictions — đáp án hiện tại
4. D. Conducting a cost-benefit analysis to determine if the system is the best solution