Câu 81: RHIA: Registered Health Information Administrator

As HIM Director, you receive a call from the CEO informing you that she has received a complaint from a patient. The patient reports that one of the coders in your department revealed the patient's diagnosis to the patient's neighbor. What action is recommended?

1. A. Gather all the facts prior to meeting with the employee. — đáp án hiện tại
2. B. Give the employee a written warning.
3. C. Terminate the employee immediately for violation of the confidentiality policy.
4. D. Immediately call a departmental meeting to discuss the importance of maintaining confidentiality.