Câu 16: CCAO-F: Claude Certified Associate - Foundations

A Claude associate is identifying the bottleneck in a content workflow that takes too long to publish. The workflow has five steps: research, drafting, internal review, legal review, and publication. There is cycle-time data for each step from the past month. Which signal most directly identifies the bottleneck?

1. A. the step where individual contributors report the highest workload based on their weekly status updates
2. B. the step most recently added to the workflow, based on the assumption that process changes introduce the most friction
3. C. the step with the longest queue or the largest backlog of items waiting to enter it
4. D. the step with the highest average cycle time per item across the past month’s runs — đáp án hiện tại