Câu 6: ACD301: Appian Certified Lead Developer

A large retail organization recently adopted Appian as an enterprise platform to replace their existing support ticket management system. The Support Tickets source table has approximately two (2) million rows of data over the current sync limit, with statuses of either “Open” or “Closed.”The organization needs to view, report, and take action on “Open” tickets in Appian, and have the ability to retain access to “Closed” tickets for audit purposes. Which data structure should you recommend?

1. A. Two synced record types, one for “Open” tickets and one for “Closed” tickets, with sync filters enabled.
2. B. One synced record type for “Open” tickets, with sync filters enabled, and one unsynced record type for all tickets. — đáp án hiện tại
3. C. One synced record type on the Support Ticket source table, with the setting Keep data available at high volumes enabled.