Câu 123: CMQ-OE: Certified Manager of Quality/ Organizational Excellence

Effective actions taken to improve products and service provided by a sports clothing manufacturer to the distributors of their athletic products could include:I: Conducting a survey of all end usersII: Collecting and analyzing data on what type and quality of the manufacturer ’s products appear to be in demand based on shipments in the past twelve months.III: Identifying patterns of sales by product, by geographic location, and by size of distributor.IV: Mutually identifying targets of opportunity beneficial to both manufacturer and distributors, setting improvement objectives, and planning the improvements

1. A. I and IV only
2. B. II and III only
3. C. I, II, III, and IV
4. D. II, III, and IV only — đáp án hiện tại