Câu 232: CMQ-OE: Certified Manager of Quality/ Organizational Excellence
A company’s area director is upset that quality levels have not improved since a quality training session was held a month ago. The area director tells the quality manager to schedule additional training as soon as possible. In response, the quality manager should do which of the following first?
Nội dung câu hỏi
A company’s area director is upset that quality levels have not improved since a quality training session was held a month ago. The area director tells the quality manager to schedule additional training as soon as possible. In response, the quality manager should do which of the following first?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Ask the trainers to redesign the content of the training before delivering it again
- B. Ask the trainers for data showing the impact their course has had on quality levels at other companies
- C. Discuss with the trainers possible reasons why the quality levels have not improved — đáp án hiện tại
- D. Explain to the employees who were trained a month ago the importance of improving the quality levels
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