Câu 209: CMQ-OE: Certified Manager of Quality/ Organizational Excellence

The new project manager for a company’s ISO 9000 recertification effort is not getting cooperation from a majority of department heads. This situation is most commonly caused by:

1. A. a lack of publicity about the project
2. B. a lack of ISO 9000 training for department heads
3. C. a lack of support from top management — đáp án hiện tại
4. D. too great a workload in the individual departments