Câu 52: CMQ-OE: Certified Manager of Quality/ Organizational Excellence

An organization’s environmental scanning process has uncovered the following:They have an underutilized core competency. Their research and development capability is well recognized. Retention of their best performers is a problem. A new technology from another country can be employed in developing a whole new product family. What technique/tool was most likely used to categorize and analyze these and other similar data?

1. A. Priorities matrix
2. B. Process map
3. C. Quality function deployment
4. D. SWOT analysis — đáp án hiện tại