Câu 71: CMQ-OE: Certified Manager of Quality/ Organizational Excellence

Knowledge management involves all but which of the following?

1. A. Recording and storing all the tacit knowledge of all the employees. — đáp án hiện tại
2. B. Documenting “lessons learned” from product development projects.
3. C. Determining what knowledge to record and store, and by whom and how it will be accessed and used.
4. D. Building and reinforcing an organization culture that supports and promotes reusing knowledge rather than reinventing knowledge.