Câu 7: 37820X: Avaya Midsize Solution Design

Scenario: Bittersweet Coffee Company (BCC)The Bittersweet Coffee Company (BCC) gourmet coffee company buys coffee beans from several countries throughout South America, Africa, and Southeast Asia. They then process the coffee beans and sell both whole and ground beans to retail coffee shops throughout the world. They have recently expanded to offer other coffee related products and have begun opening their own retail shops in select locations in Europe and Asia. To accommodate the recent growth, BCC has determined that their aging NEC communications system and Cisco data networking solutions may no longer be sufficient to meet their needs. Consequently, they have released an RFP asking for bids on a new telephony or data system. The telephony RFP requests for a solution that will provide the following:1. Endpoints:a. 420 IP telephone setsb. 60 softphone clientsc. 50 mobile clients2. 18 Contact Center agents and 2 supervisors3. 5 Receptionist consoles4. Distributed SIP trunking5. Centralized voicemail6. Redundant call processing with local survivabilityRefer to the Scenario: Bittersweet Coffee Company (BCC). Your initial bid response has been designed to meet only the customer's stated needs from the RFP. Which feature brings added value to your solution without incurring any additional cost to the customer?

1. A. Meet-me audio conferencing — đáp án hiện tại
2. B. HTML based call accounting reports
3. C. Centralized management of the call server and network switches
4. D. On demand call recording and reporting for any user