Câu 4: 6202: Avaya Aura Contact Center Implementation

A customer supplied a server that fully meets the Platform Vendor Independent (PVI) specification for supporting a full co-resident software installation of ContactCenter Manager Server (CCMS), Contact Center Manager Administration (CCMA), Communication Control Toolkit (CCT), Contact Center Multimedia (CCMM),License Manager, Server Utility and Security Framework. The server has: Quad-Core Xeon 2.8 GHz CPU, 8 GB RAM, 531 GB hard disk space available. When doing a full co-resident installation, what is the supported number of Agents and Calls per Hour (CPH)?

1. A. Less than 100 Agents, and less than 4000 CPH
2. B. Less than 200 Agents, and less than 12000 CPH — đáp án hiện tại
3. C. Less than 600 Agents, and less than 24000 CPH
4. D. Less than1200 Agents, and less than 50000 CPH