Câu 15: 6211: Avaya Aura Contact Center Multimedia Implementation Exam
In a Voice and Multimedia Contact Center, incoming email messages are read from the Email server, processed using email rules, and are stored in a multimedia database. Which component, installed on Contact Center Multimedia (CCMM), connects to the Email server at regular intervals to access configured mailboxes?
Nội dung câu hỏi
In a Voice and Multimedia Contact Center, incoming email messages are read from the Email server, processed using email rules, and are stored in a multimedia database. Which component, installed on Contact Center Multimedia (CCMM), connects to the Email server at regular intervals to access configured mailboxes?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. the Multimedia Administrator
- B. the Email Manager — đáp án hiện tại
- C. the Multimedia Database
- D. the Outbound Campaign Management Tool
Cộng đồng
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