Câu 11: 7304: Avaya CallPilot Maintenance
A customer calls and reports to the attendant that after a Voice From is completed for placing an order the following prompt is played: Your response cannot be saved due to voice form maintenance. Please try again. Why did Avaya CallPllot play this prompt?
Nội dung câu hỏi
A customer calls and reports to the attendant that after a Voice From is completed for placing an order the following prompt is played: Your response cannot be saved due to voice form maintenance. Please try again. Why did Avaya CallPllot play this prompt?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. The caller failed to confirm his answers when prompted.
- B. The product is on back order, and no more new orders are being taken.
- C. The administrator disabled the Voice Form while the caller was responding to the prompts. — đáp án hiện tại
- D. The caller did not answer questions within a specified time, and invalid Answer Handling was to Disconnect.
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