Câu 6: 7491X: Avaya Aura Call Center Elite and Call Center Elite Multichannel Support Exam
A call center where agents handles customers with account numbers is using Call Center Elite. The call center wants to offer a survey to customers who complete their tasks to determine the level of service they have received. What feature would you suggest the call center offers a survey to the people who have called?
Nội dung câu hỏi
A call center where agents handles customers with account numbers is using Call Center Elite. The call center wants to offer a survey to customers who complete their tasks to determine the level of service they have received. What feature would you suggest the call center offers a survey to the people who have called?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. VDN Return Destination — đáp án hiện tại
- B. VDN Interflow
- C. VDN Override
- D. VDN Vectors
Cộng đồng
0 bình luận công khai. Tên thành viên được ẩn một phần.