Câu 10: 7492X: Avaya Aura Call Center Elite Support
The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the call center, even if they know the extension number. Which two commands would provide information to isolate the problem?…
Nội dung câu hỏi
The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the call center, even if they know the extension number. Which two commands would provide information to isolate the problem? (Choose two.)
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Display events extension
- B. Display events vector — đáp án hiện tại
- C. List trace vector
- D. List trace extension — đáp án hiện tại
Cộng đồng
0 bình luận công khai. Tên thành viên được ẩn một phần.