Câu 23: 7497X: Avaya Oceana Solution Support

You have successfully deployed the Avaya Oceana® solution. Which two verification steps will confirm that the voice interactions can be delivered to Avaya Oceana® agents? (Choose two.)

1. A. The Avaya Oceana® administrators are in READY state for voice channel.
2. B. The AES and CSC connections are established. — đáp án hiện tại
3. C. The Avaya Oceana® agents are in READY state for the email channel.
4. D. The Avaya Oceana® agents are in READY state for the voice channel. — đáp án hiện tại