Câu 12: BAPv5: BCS Practitioner Certificate in Business Analysis Practice v5.2

The senior designer of a clothing company has been asked to put together a business vision and objectives. An experienced business analyst has been asked to help work on reviewing the objectives which are as follows:1. Increase market share in key demographics.2. Enhance customer experience and loyalty.3, Expand product lines and reach new marketsWhich two of the following should be included as Critical Success Factors (CSFs) based on the stated objectives? (Choose two.)

1. A. Monitor pricing strategies of competitors and adjust pricing to remain competitive while ensuring profitability. — đáp án hiện tại
2. B. Review regulatory and compliance processes to ensure that the company has the appropriate licenses in place.
3. C. Monitor employee satisfaction and ensure that the company has strategies in place to manage changes to company roles.
4. D. Evaluate and establish new distribution channels such as online marketplaces, brick and mortar stores, or partnerships. — đáp án hiện tại
5. E. Investigate social media reach and engagement and ensure that the follower count for the company remains high.