Câu 12: 100-140: Cisco Certified Support Technician (CCST) IT Support

A customer reports the following problem:I purchased a 256 GB USB drive to use for transferring files from my personal computer to my work computer. My personal computer runs Sonoma. My work computer runs Windows. I can copy files from my work computer to the USB drive. However, I cannot copy files from my personal computer to the USB drive. What should the customer do to solve this problem?

1. A. Defragment the USB drive.
2. B. Run diagnostics on the USB drive to determine if the file system is corrupt.
3. C. Return the USB drive for a replacement.
4. D. Format the USB drive with exFAT file system. — đáp án hiện tại