Câu 20: 300-830: Implementing Cisco Collaboration Cloud Customer Experience (CLCCE)
A supervisor within your organization must be able to record agent desktop screens with call audio to enhance application usage and process compliance during customer interactions in Webex Contact Center. Which two functionalities must the administrator configure to ensure that the feature is properly set up and worki…
Nội dung câu hỏi
A supervisor within your organization must be able to record agent desktop screens with call audio to enhance application usage and process compliance during customer interactions in Webex Contact Center. Which two functionalities must the administrator configure to ensure that the feature is properly set up and working correctly? (Choose two.)
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Custom Connectors to Conversation Intelligence platforms
- B. Webex Connect Platform
- C. Webex Workforce Optimization (WFO) — đáp án hiện tại
- D. Quality Management license — đáp án hiện tại
- E. Calabrio ONE solution
Cộng đồng
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