Câu 115: 220-1002: CompTIA A+ Certification Exam: Core 2
Ann, a technician, is dispatched to a corporate customer that has reported a malware infection. Upon arrival, Ann notices the system is shut off, and she is able to start the computer without incident. Ann also notices numerous pop-ups appear when the web browser is opened. Which of the following should Ann do NEXT?
Nội dung câu hỏi
Ann, a technician, is dispatched to a corporate customer that has reported a malware infection. Upon arrival, Ann notices the system is shut off, and she is able to start the computer without incident. Ann also notices numerous pop-ups appear when the web browser is opened. Which of the following should Ann do NEXT?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Report the incident to the appropriate contact — đáp án hiện tại
- B. Clear the system logs and browser history
- C. Take a screenshot of the pop-ups
- D. Advise the customer to use the browser in private mode
Cộng đồng
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