Câu 39: 220-1101: CompTIA A+ Certification Exam: Core 1

A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message:Paper Jam, Jam in Fuser. Which of the following is the MOST efficient next step the technician should complete?

1. A. Apply a maintenance kit to the printer.
2. B. Check the printer paper path to locate any obstructions. — đáp án hiện tại
3. C. Turn the printer on and off to see if the error clears.
4. D. Replace the fuser.