Câu 106: 220-1201: CompTIA A+ Certification Exam: Core 1

A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address these issues?

1. A. Perform a full factory reset.
2. B. Check and clean the rollers. — đáp án hiện tại
3. C. Change all the ink or toner cartridges.
4. D. Replace the fuser.