Câu 187: N10-006: CompTIA Network+
A user calls the help desk and states that he was working on a spreadsheet and was unable to print it. However, his colleagues are able to print their documents to the same shared printer. Which of the following should be the FIRST question the helpdesk asks?
Nội dung câu hỏi
A user calls the help desk and states that he was working on a spreadsheet and was unable to print it. However, his colleagues are able to print their documents to the same shared printer. Which of the following should be the FIRST question the helpdesk asks?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Does the printer have toner?
- B. Are there any errors on the printer display?
- C. Is the user able to access any network resources? — đáp án hiện tại
- D. Is the printer powered up?
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