Câu 38: EX0-115: IT Service Management Foundation based on ISO / IEC 20000

When improving the IT Service Management system, what needs to be considered to ensure on-going compliance with the service provider's corporate objectives / requirements?

1. A. A competitor's process management system
2. B. Any standards defined by the company itself — đáp án hiện tại
3. C. The budget available to Human Resources
4. D. The time to update the process documentation