Câu 10: CIC-101-01: CIC Core – PureConnect

The Sales Manager and Accounts Manager roles must allow all members to dial internationally. How would you configure the IC system to allow international dialing for users in these two roles?

1. A. Determine the list of users for each role and then grant them international dialing privileges by opening each user account and selecting International from the Phone Classifications on the Admin Access dialog box.
2. B. All Interaction Center users can dial all phone classifications by default, so they already have this privilege.
3. C. From each Roles' property dialog box, select Security, Access Control and then Phone number Classifications, then select International. — đáp án hiện tại
4. D. From the Interaction Client, each user should right-click on the "Make Call" button and select international from the list of phone classifications.