Câu 23: GCP-GCX: Genesys Cloud CX Certified Professional – Consolidated

What are the two methods to create a conference call in Genesys Cloud CX? (Choose two.)

1. A. With multiple active calls, click and drag an unselected call onto the previously selected call details. — đáp án hiện tại
2. B. Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference. — đáp án hiện tại
3. C. Click the Conference button in Genesys Cloud CX directory, and then enter the names or phone numbers of the attendees.
4. D. Have all attendees call you. When all calls are active, click the Start Conference button.