Câu 9: GCX-SCR: Genesys Cloud CX: Scripting Certification

You must define the phone configuration in Genesys Cloud CX to associate with a physical phone. What binds the phone's settings in Genesys Cloud CX to a physical phone?

1. A. Phone model
2. B. Base settings
3. C. Phone name
4. D. Hardware ID (MAC address) — đáp án hiện tại