Câu 1: GCX-WFM: Genesys Cloud CX: WEM - Workforce Management Certified Specialist
Alex is working as an agent in a telecom organization. On Saturday, his shift ends at 7:00 AM, and he did not work for the whole day. He is scheduled for the next day’s work at 7:00 AM – this compromises his days off. Which of these constraints is used to prevent such confusion?
Nội dung câu hỏi
Alex is working as an agent in a telecom organization. On Saturday, his shift ends at 7:00 AM, and he did not work for the whole day. He is scheduled for the next day’s work at 7:00 AM – this compromises his days off. Which of these constraints is used to prevent such confusion?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. General constraints
- B. Planning period constraints — đáp án hiện tại
- C. Weekend constraints
- D. Weekly constraints
Cộng đồng
0 bình luận công khai. Tên thành viên được ẩn một phần.
Chưa có bình luận. Mở giao diện tương tác để bắt đầu thảo luận.