Câu 12: Google Cloud Professional Cloud DevOps Engineer
You encountered a major service outage that affected all users of the service for multiple hours. After several hours of incident management, the service returned to normal, and user access was restored. You need to provide an incident summary to relevant stakeholders following the Site Reliability Engineering recomme…
Nội dung câu hỏi
You encountered a major service outage that affected all users of the service for multiple hours. After several hours of incident management, the service returned to normal, and user access was restored. You need to provide an incident summary to relevant stakeholders following the Site Reliability Engineering recommended practices. What should you do first?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Call individual stakeholders to explain what happened.
- B. Develop a post-mortem to be distributed to stakeholders. — đáp án hiện tại
- C. Send the Incident State Document to all the stakeholders.
- D. Require the engineer responsible to write an apology email to all stakeholders.
Cộng đồng
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