Câu 15: H20-688-V1-0: HCSP-Field-SQA V1.0

Service partner engineer A is assigned to handle a problem on the customer’s live network. Which of the following are compliant operations? (Choose all that apply.)

1. A. Engineer A must sign a non-disclosure agreement (NDA) and cannot disclose any confidential information obtained on the job or access data irrelevant to work. — đáp án hiện tại
2. B. During troubleshooting, engineer A asks R&D engineer B for assistance and shares the account authorized by the customer with engineer B for remote operations.
3. C. After handling the problem, engineer A sends a summary email about the onsite access of the project to remind the customer to change the account and password. — đáp án hiện tại
4. D. The customer is away from the site and the schedule is tight. Engineer A access the customer’s system after notifying the customer by phone.