Câu 18: C9550-412: IBM Business Process Management Express or Standard Edition V8.5.5 BPM Application Development
A BPM Application developer is creating a case that call center agents can use when a customer wants to dispute a credit card transaction. The call center supervisors need a separate user interface for the case that is viewable only by call center supervisors. What should BPM application developer do to support the re…
Nội dung câu hỏi
A BPM Application developer is creating a case that call center agents can use when a customer wants to dispute a credit card transaction. The call center supervisors need a separate user interface for the case that is viewable only by call center supervisors. What should BPM application developer do to support the requirement?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Assign "Call Center Supervisors" team as a Manager Team for the case
- B. Duplicate the default user interface and assign the "Call Center Supervisors" team as a Manager Team for the case — đáp án hiện tại
- C. Create an Instance Owners user interface and assign the "Call Center Supervisors" team in the "Instant Owners" team
- D. Create a Launch UI Default user interface and assign the "Call Center Supervisors" team in the "Expose to start" option in the Overview page of the case.
Cộng đồng
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