Câu 37: IIA-CHAL-QISA: Qualified Info Systems Auditor CIA Challenge

An internal auditor noted that the organization’s production facility experienced a machinery outage, because routine machinery maintenance was not performed timely. Senior management asked the auditor why the maintenance was delayed, and the auditor did not have an answer. Which of the following tools or approaches should the auditor have used to help him better understand the circumstances?

1. A. A risk and control matrix.
2. B. A root cause analysis. — đáp án hiện tại
3. C. A spaghetti diagram.
4. D. A process map.