Câu 42: IIA-CIA-PART3: Certified Internal Auditor - Part 3 Business Analysis and Information Technology

Which of the following are likely indicators of ineffective change management?1. IT management is unable to predict how a change will impact interdependent systems or business processes.2. There have been significant increases in trouble calls or in support hours logged by programmers.3. There is a lack of turnover in the systems support and business analyst development groups.4. Emergency changes that bypass the normal control process frequently are deemed necessary.

1. A. 1 and 3 only
2. B. 2 and 4 only
3. C. 1, 2, and 4 only — đáp án hiện tại
4. D. 1, 2, 3, and 4