Câu 16: IIBA-CBDA: Certification in Business Data Analytics

A consumer goods manufacturer has recently completed an analytics study to understand how to improve its operational excellence. From the top highlights, online sales outperformed other channels in sales growth and there was a direct relationship between positive customer reviews and increased internet sales. Which strategic business decision may be logically derived from these results?

1. A. Improve operational efficiencies
2. B. Improve quality of the products
3. C. Encourage customers to complete online reviews — đáp án hiện tại
4. D. Create an empowered and collaborative work culture