Câu 6: LEAD: Leadership and Transformation in Supply Management
A company rolls out a procurement system throughout the organization. The firm’s supply manager is receiving mixed comments about the new system and wants to gather additional information. Which of the following is the BEST method to obtain detailed feedback about this system?
Nội dung câu hỏi
A company rolls out a procurement system throughout the organization. The firm’s supply manager is receiving mixed comments about the new system and wants to gather additional information. Which of the following is the BEST method to obtain detailed feedback about this system?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Conduct a gap analysis of customer requirements
- B. Conduct focus groups with the internal customer base — đáp án hiện tại
- C. Benchmark the company’s usage of the system
- D. Establish a technical support hotline
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