Câu 6: CTFL-AT: Certified Tester Foundation Level Agile Tester

You are developing the code that controls an industrial Espresso machine which will be operated by waiting staff in restaurants. The machine is rather complicated and has lots of switches and buttons, so in the next iteration instructions will be provided to the operator on a small LCD screen. A User Story for the Operator-Instructions module is as follows:“As an operator of the Espresso machine, I would like to know how to steam milk, so I can add steamed milk to the coffee.”The following is a list of risks identified for this story, with assigned probability and impact.

1. A. Operators will not read the instructions and will try various switches and buttons until something works. Probability: Low. Impact: Low
2. B. The instructions may be incorrect or appear in the wrong order. Probability: Low. Impact: High — đáp án hiện tại
3. C. An untrained customer will attempt to use the coffee machine. Probability: High. Impact: High
4. D. A small child may try to steam milk. Probability: High. Impact: Low