Câu 29: ITIL 4 Specialist: Collaborate, Assure and Improve
A continual improvement coordinator has been approached by a network engineer with a suggestion to improve the day-to-day management of the organization’s networks. What should the continual improvement coordinator do FIRST?
Nội dung câu hỏi
A continual improvement coordinator has been approached by a network engineer with a suggestion to improve the day-to-day management of the organization’s networks. What should the continual improvement coordinator do FIRST?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Create an improvement team to analyse the network management workflows and perform an evaluation of any problems
- B. Inform the engineer that all suggestions must follow the Lean approach to identifying improvements
- C. Create an improvement record in the software tool and review the suggestion with the engineer — đáp án hiện tại
- D. Instruct the engineer to implement the suggestion within an agreed timescale
Cộng đồng
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