Câu 9: ITIL 4 Specialist Drive Stakeholder Value

What can service consumers do to help elevate mutual capabilities?

1. A. Use the service desk to promote service provider services
2. B. Establish user communities and invite users from multiple service consumers to join
3. C. Provide opportunities for service provider staff to observe service consumer’s business activities — đáp án hiện tại
4. D. Involve users in establishing the service needs when selecting a service provider