Câu 12: ITIL 4 Specialist Plan, Implement, and Control
How can an organization confirm that changes have been carried out in accordance with the agreed requirements for speed and effectiveness?
Nội dung câu hỏi
How can an organization confirm that changes have been carried out in accordance with the agreed requirements for speed and effectiveness?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. By analysing negative outcomes on the business from change-related incidents
- B. By analysing how many changes have been successful during a specific time period — đáp án hiện tại
- C. By analysing the customer’s satisfaction with the change-related communications
- D. By analysing negative outcomes on compliance from change-related incidents
Cộng đồng
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