Câu 5: ITIL 4 Specialist Plan, Implement, and Control

An organization has a fairy small IT asset register, to ensure that it meets legal, regulatory, and compliance requirements. IT staff collect other IT asset information on demand. This is because it is easy to collect the data using tools when needed, but this data becomes inaccurate very quickly. How should this organization integrate IT asset management with management of incidents?

1. A. Expand the scope of IT asset management to ensure that data required for incident resolution is in the IT asset register. — đáp án hiện tại
2. B. Collect required IT asset data using the incident management practice when it is needed
3. C. Integrate the IT asset management staff into the incident management team.
4. D. Include fast collection of required IT asset data in the incident resolution value stream