Câu 15: ITIL Transformation (Version 5)
A service provider is planning improvements to an existing service. The team reviews how the service supports business activities, examines outcomes achieved by different user groups, and considers how changes might affect both results and user perception. Which ITIL Guiding Principle is MOST clearly demonstrated in t…
Nội dung câu hỏi
A service provider is planning improvements to an existing service. The team reviews how the service supports business activities, examines outcomes achieved by different user groups, and considers how changes might affect both results and user perception. Which ITIL Guiding Principle is MOST clearly demonstrated in this scenario?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Focus on value — đáp án hiện tại
- B. Start where you are
- C. Progress iteratively with feedback
- D. Collaborate and promote visibility
Cộng đồng
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