Câu 15: ITIL4 Managing Professional Transition

An organization is planning to communicate information about a new improvement initiative by providing information on the IT portal, sending emails, and holding meetings with affected groups. Which communication principle are they applying?

1. A. Communication is a two-way process
2. B. We are all communicating all the time
3. C. Timing and frequency matter
4. D. There is no single method of communicating — đáp án hiện tại