Câu 12: ITIL4 Managing Professional Transition

A legacy financial system requires the user to manually enter the time and date of the transaction to meet regulatory requirements. A recent internal audit has shown that these fields are often blank. Which are effective controls that could improve compliance?1. Modify the application to automatically add the current time and date when transaction is entered2. Establish a communication plan to remind users of the importance of time and date on transactions3. Develop a goals cascade so all staff know their role in achieving company goals4. Create a report showing non-compliant records and take action to correct

1. A. 1 and 2
2. B. 2 and 3
3. C. 3 and 4 — đáp án hiện tại
4. D. 1 and 4