Câu 23: ITILFND V5: ITIL Foundation (Version 5)

Which of the following statements about the four dimensions of product and service management is CORRECT?

1. A. Each dimension on its own is sufficient to achieve the desired outcomes
2. B. All four dimensions are critical to effective and efficient facilitation of value — đáp án hiện tại
3. C. All four dimensions apply only to product design and not to management practices
4. D. All four dimensions focus mainly on the activities of the service value chain