Câu 3: 050-100: Open Source Essentials
Which of the following statements is true about a Service Level Agreement (SLA) that a client enters into with a service provider offering hosted software services?
Nội dung câu hỏi
Which of the following statements is true about a Service Level Agreement (SLA) that a client enters into with a service provider offering hosted software services?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. The SLA defines how the user may modify and distribute the service provider's software.
- B. The SLA contains a price list that includes all fees the customer has to pay for using the services.
- C. The SLA includes rules for dealing with conflicts of interest when a service provider offers services to competing customers.
- D. The SLA defines how the service provider may access, analyze, and process the customer's data.
- E. The SLA defines specific performance targets and quality metrics that the software provider has to meet. — đáp án hiện tại
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