Câu 11: AB-100: Agentic AI Business Solutions Architect
A company has a Microsoft Copilot Studio agent that provides answers based on a knowledge base for customer support. Users report that, occasionally, the agent provides inaccurate answers. You need to use metrics from the Analytics tab in Copilot Studio to identify the cause of the inaccuracies. Which two options shou…
Nội dung câu hỏi
A company has a Microsoft Copilot Studio agent that provides answers based on a knowledge base for customer support. Users report that, occasionally, the agent provides inaccurate answers. You need to use metrics from the Analytics tab in Copilot Studio to identify the cause of the inaccuracies. Which two options should you use? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. survey results
- B. session information and session outcomes
- C. topic usage and topics with low resolution — đáp án hiện tại
- D. engagement, resolution, and escalation rates — đáp án hiện tại
- E. quality of generated answers
Cộng đồng
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