Question 4: AB-250: Transforming Contact Center Experiences with AI in Dynamics 365
A company plans to deploy a new customized voice channel from development to test. The voice channel customizations include skills-based routing and a Copilot Studio voice agent. The deployment package must:Include only the components needed for the release. Support controlled import into downstream environments. You…
Nội dung câu hỏi
A company plans to deploy a new customized voice channel from development to test. The voice channel customizations include skills-based routing and a Copilot Studio voice agent. The deployment package must:Include only the components needed for the release. Support controlled import into downstream environments. You need to prepare to release the voice channel and all supported parts. What should you do?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Export a managed solution and deploy with configuration data by using the release pipeline. — đáp án hiện tại
- B. Copy components and data directly between environments.
- C. Export an unmanaged solution and update configurations directly after import.
- D. Move configuration data only and recreate components manually.
Answer researched independently against supporting documentation; not a published source answer key. Managed solutions and supported configuration-data deployment provide controlled downstream releases. References: https://learn.microsoft.com/en-us/dynamics365/guidance/resources/contact-center-deploy-voice-channel-best-practices
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