Câu 75: MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant
HOTSPOT -You are implementing Omnichannel for Customer Service for a hospital. Each customer service agent has a chat capacity of 200. The implementation requirements are as follows:Each agent can take no more than two chats at a time. A new conversation must auto assign to an available agent. You need to select the c…
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HOTSPOT -You are implementing Omnichannel for Customer Service for a hospital. Each customer service agent has a chat capacity of 200. The implementation requirements are as follows:Each agent can take no more than two chats at a time. A new conversation must auto assign to an available agent. You need to select the conversation options to meet the requirements. Which options should you configure?Hot Area:
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
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A. Lựa chọn A bằng hình ảnh — đáp án hiện tại
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