Câu 57: MB-260: Microsoft Customer Data Platform Specialist

The marketing team uses Dynamics 365 Customer Insights – Data, and has started using Dynamics 365 Customer Insights – Journeys. The team asked you how they can use the Customer Insights – Data to further personalize marketing operations. You need to advise the marketing team. Which three things do you tell the team? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

1. A. Journey triggers can be created directly within Customer Insights – Data tables to trigger the start of a marketing journey.
2. B. You can directly engage every customer, regardless of whether the customer's data is a contact in Dynamics 365 Customer Insights – Journeys or a profile in Customer Insights - Data. — đáp án hiện tại
3. C. Measures from Customer Insights – Data can directly be added onto a contact form in a model-driven app without the card add-in.
4. D. Dynamic content can be configured based on measures such as loyalty status or any other measure you have captured in the unified customer profile. — đáp án hiện tại
5. E. Any segment from Customer Insights – Data can be selected to start a segment-based journey without adding the segment as part of the export connection. — đáp án hiện tại