Câu 55: MB-910: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations. You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer. Which two features should y…
Nội dung câu hỏi
A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations. You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer. Which two features should you use? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Resource skills — đáp án hiện tại
- B. Resource roles
- C. Proficiency models — đáp án hiện tại
- D. Service-level agreements
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